I wanted to vent my disappointment With all the baggage predicament together with your airline. Almost everything else was superior, but the way my baggage was handled would make me Feel 2 times just before scheduling with AA all over again. I had been billed $25 Just about every way for a person bag, not being advised my bag may very well be carried on for no demand. To include insult to your $fifty charged, my bag was harmed on the outside upon remaining returned to me.
06/18/sixteen – Have been a faithful, Regular flyer client for more than 30 yrs. I h ave in no way viewed these types of poor shopper service and apathetic attitudes from AA personnel. Now sitting at Miami Worldwide, on a transparent sunny saturday early morning, traveling with two youthful little ones endeavoring to get to Asheville with your Airways (document locator: WCEARA), but our flight to Charlotte was instantly delayed, triggering us to pass up our flight to Asheville, all other flights are total, we were being despatched BACK through safety because your employees on the gate couldn’t (or wouldn’t), help us (which was fun), then had to operate back again BEFORE we could get on the ticket counter since the flight departure was bumped again up!
My flight was to depart at 6 a.m. which means leave your bed and your property before the crack of dawn. Only to go through stability and afterwards sit within the airport lounge because the crew was not able to fly.
booking reference MKFCFC I am addressing this letter to you personally to precise my dissatisfaction about your services regarding the flights referred to higher than.
Situations have changed and its quite unhappy. BTW – Our flight to Madrid was with Iberia and the experience was the whole opposite! The aircraft was vivid, thoroughly clean and modern day plus the food items options were appetizing as well as the attendants were aware about foodstuff substances. Of course it can be done appropriate!
I remaining LGA August 26, 2015 and have my baggage claim ticket but require a replica of my airlinet ticket mainly because I arrived house to locate my jewellery and purse were lacking from my baggage – I've filed a assert bu they need a copy of my ticket and I am able to’t obtain it – can u send me a copy of it or inform me how I can find it — everything else was in tact absolutely nothing disturbed except this stuff and purse was laying of top rated and jewelry was in aspect pocket
i needed to be in chicago in the aforementioned time ten:03pm and so i contacted An additional Airways (Virgin) who experienced a flight leaving san francisco at 4pm arriving in chicago at 10:15pm and booked a return flight back. i would love a refund for the whole return flight and also the booked preferred seat of 16F
Get the CEO’s to examine repeat company and afterwards they're going to understand why These are consistently not earning the bottom line. I can Actually declare that I’m never scheduling together with your airline all over again. thanks, Sincerely
I do know we must be additional very careful when placed our tickets online over the eleventh. I don’t know why, we designed just a huge blunder with flying day.
Two months back we acquired the awful information that our 12 year outdated grandson had been hit by a truck and killed. We necessary to get from PA to CA as quickly as you can. It had been Thankagiving 7 days, the worst 7 days of the year to travel as a result of Hotwire, we ended up ready to get reservations another their website early morning on American, not the airline on which we generally vacation.
I am so impressed by Tracy Miller from the reservations Division. I accidentally booked a flight to the wrong area and was freaking out, and he or she labored with me to not simply get me to the right destination but also located the identical cost.
I'm trapped in LA, due to the fact my AA FLIGHT 1927 on February 3rd was cancelled! I'm very dissatisfied!!! I wasn't offered a definitive reply concerning why my flight was cancelled.
I scheduled our spouse and children trip to Cancun by means of Orbitz (there were five of us). Even though sitting for the gate in Pittsburgh, PA I decided to strategy the desk to inquire about upgrading my wife and I to firstclass. I used to be shocked to discover that “my ticket” disallowed me to upgrade, and wasn’t given a rationale and was advised no matter what value I had been willing to pay I couldn’t enhance. What was shocking is the fact that there ended up staying 6 unused top quality seats readily available. Exact same detail occurred on the best way back from Cancun to Pittsburgh. Straight by means of flight the two techniques with only two seats in firstclass getting used on the best way back.
American at any time , your staff members are rude and gave little if any explanation about why or what was happening